Shipping & Delivery
How long does shipping take within Switzerland?
Orders within Switzerland are usually delivered within 3-5 working days.
Do you also ship internationally?
Yes, we ship internationally. We ship to selected European countries. The available shipping options will be displayed at checkout.
How much are the shipping costs?
Shipping costs are displayed at checkout and depend on the destination and weight.
Candles - Ingredients & Care
What materials are your candles made of?
Our candles are made from natural soy and rapeseed wax. You can find all the ingredients on the respective product page.
How do I properly care for my candle?
When lighting the candle for the first time, let it burn until the surface is completely liquid. Trim the wick regularly to keep the fragrance clear and the candle burning evenly.
Are the candles vegan and sustainable?
Yes, our candles are vegan and made from sustainable raw materials.
Vintage items
Are the vintage items unique?
Yes, our vintage and brocante items are carefully selected unique pieces with their own character and history.
What is the condition of the vintage items?
Each item is described in detail. Minor signs of wear are part of the charm of vintage pieces and are mentioned in the product description.
Can I reserve an item?
Please feel free to contact us if you are interested in a particular item.
Payment & Returns
Which payment methods do you accept?
We accept credit cards, TWINT and other common payment methods.
Can I return items?
You can cancel your order within 14 days of receipt. A refund is only possible for unused products in perfect condition. Candles that have already been lit or used are excluded from refunds or can only be replaced with appropriate compensation, as they can no longer be sold as new. Personalized or custom-made candles are excluded from the right of withdrawal.
Markets & Collection
Can I pick up products in person?
Yes, you can pick up your order by appointment or visit us at one of our markets.
Where can I find your current market dates?
You can find current dates on our markets page.
Can I visit you in person?
Yes – visit our Brocante concept store. You can find all the information about our opening hours under “About us”.